{"faqNo":7240,"subject":"After unlinking Steam and linking a different account, I can't see my game character.","content":"<p>Your AION 2 character and game data are associated with the <strong>NC Account you were using&nbsp;when the character was created.</strong> Unlinking Steam from that NC Account and linking&nbsp;Steam to a different NC Account <strong>does not transfer your character or game data to the&nbsp;new account.</strong></p> \n<p>&nbsp;</p> \n<p><strong>If you no longer see your character after changing your Steam account link, follow the&nbsp;path below that matches how you originally started playing AION 2.</strong></p> \n<p>&nbsp;</p> \n<p>1) In order to log into your original NC account (the one that has your character(s) please follow the steps below:</p> \n<p>Navigate to the NC Website (https://id.plaync.com/account/logininfo) and select Steam as your login method and log in via Steam.</p> \n<p><img class=\"fileserverImage\" src=\"https://fizz-download.playnccdn.com/download/v2/buckets/faq/files/1a0f9bccb1b-4a8e804b-1c00-44b1-ac9f-b0e199dee567\" width=\"317\" height=\"281\"></p> \n<p>2) Once you’ve logged in, navigate to the Manage Login page and you’ll need to link another<br>login method to this NC account. You must establish&nbsp;another link as you<br>cannot unlink Steam unless you have another login method.</p> \n<p>-This can be a gmail account that you create for this purpose.</p> \n<p>3) Once you’ve established a second link, log out of your NC account.<br>4) Log into the NC website again using that new link you just established.<br>- If you made a gmail account in the above step you’d sign in via google with that<br>new account.<br>5) Go to the Manage Login page again and you should now see an option to unlink Steam.<br>6) Once you’ve successfully unlinked your Steam account follow the steps below to relink<br>your desired Steam account to your NC account that has your character data.</p> \n<p>&nbsp;</p> \n<p><span style=\"text-decoration: underline;\"><strong>Linking a Steam account:</strong></span><br>1) Log in by selecting another login method that you had linked to the your associated<br>account prior to unlinking your Steam account.<br>2) Go to the 'Manage Login' page (https://id.plaync.com/account/logininfo).<br>3) Navigate to Steam and \"Connect\" the Steam account you want to play on.</p> \n<p>Your NC and Steam account should now be linked.</p> \n<p><strong><img class=\"fileserverImage\" src=\"https://fizz-download.playnccdn.com/download/v2/buckets/faq/files/1a0f9bd47d0-9ac67b18-75c4-4251-8df6-51947729b647\" width=\"583\" height=\"547\"></strong></p>","inquiryTypeNo":32281,"recommendFlag":true,"recommendOrder":2723,"totalReadCount":1503,"registerDate":"2026-10-02T08:08:45.000+09:00","modifyDate":"2026-10-02T12:26:23.000+09:00","displayPostDate":"2026-10-02T00:00:00.000+09:00","inquiryServiceNoList":[8299]}